Frequently Asked Questions
Everything you need to know about our premium wall panels and delivery.
What are Reco surfaces made of?
Our panels are manufactured from high-quality, recyclable high-impact polystyrene (HIPS) or acrylic, providing a durable, waterproof, and lightweight alternative to traditional tiling.
Can I install these panels over existing tiles?
Yes, Reco panels can be installed directly over existing tiles, plasterboard, or any flat surface using our recommended high-strength adhesive, saving you time on demolition.
How long does shipping take?
Standard delivery typically takes 3 to 5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your shipment.
Are the panels suitable for shower enclosures?
Absolutely. Our surfaces are 100% waterproof and grout-free, making them the ideal hygienic solution for showers, wet rooms, and kitchen splashbacks.
What is your return policy?
We offer a 30-day return policy for unused and undamaged panels in their original packaging. Please note that custom-cut orders may be exempt from standard returns.
How do I clean and maintain my Reco surfaces?
Maintenance is simple; just use warm soapy water and a soft cloth. Avoid abrasive cleaners or scouring pads to ensure the decorative finish remains pristine for years.